Turn first-time suite guests into repeats: rebook in the chair, one follow-up, a room they can find again. The second date is the job Before they stand up, open the book and offer two times. A first visit with no next date is a maybe. Maybes do not pay rent. Tell them what you would do next time and why that gap exists. Six weeks, two weeks, a maintenance visit. Be specific. One follow-up, not a drip A same-week text: glad you came, here is the booking link if the time we picked moves. That is enough. If they came from a walk-in, the concierge already has a face. You still need the rebook in your system under your name. Make return easy Same parking note. Same door. Same hours they already learned. A private room helps. So does a desk that can point them back to you if they forget the suite number. Farragut and West Town both work for that. (865) 684-5973. Elite Suites is a salon-suite building, not a traditional salon. Professionals are independent tenants, not employees. Monthly rent covers the private room, equipment, electric, water, Wi-Fi, laundry, climate control, and a front-desk concierge. There is no commission split and no house service menu — clients book the individual provider. Norvell spray tanning is offered at Farragut and West Town. Follow Instagram at elitesuitessalonstudios or Facebook at EliteSuites10536.